What is Pigment AI?

Pigment AI is a suite of AI-powered features designed to accelerate your workflow. By leveraging advanced generative AI technologies, it enhances productivity, simplifies complex tasks, and helps uncover insights more efficiently.

Features include:

• Data Assistant: quickly access and display data with customized visualizations using natural language queries.
• Documentation Assistant: effortlessly find answers from Pigment’s documentation using natural language queries, available in more than 50 languages.

Powerful new features leveraging Pigment AI are in development. See the roadmap here.

What data protection measures are there?

Pigment AI prioritizes the security and confidentiality of your data. We use trusted vendors’ pre-trained models under an Enterprise agreement with Zero Data Retention (ZDR). This ensures that:

• Your data is never stored or retained by our AI vendors.
• Your information is not used for training, monitoring, or any other purposes by our AI vendors.

Additionally, Pigment follows rigorous industry standards for data security and compliance to protect your data.

How do I activate and deactivate Pigment AI?

By default all AI features are deactivated. To access them, request activation by creating a ticket with our Product Support team. You also create a support ticket to deactivate them. Pigment offers its full range of standard functionalities for users who prefer not to engage with AI.

Does Pigment AI work in multiple languages?

Yes, Pigment AI accepts multiple languages for natural language queries, data enrichment, and output generation. However, specific language capabilities may vary depending on the feature.

Is Pigment AI compliant with GDPR and other privacy regulations?

Yes, Pigment AI is fully compliant with GDPR and other relevant data protection regulations. We ensure that all AI interactions are secure, and no data is used beyond its intended purpose.

Can I rely solely on Pigment AI for decision-making?

While Pigment AI can assist in decision-making by providing insights, human validation and expertise are crucial for ensuring accuracy and context-specific decisions. AI should be used as a tool to augment, not replace, human judgment.

Who can I contact for support with Pigment AI?

For assistance with Pigment AI features, you can open a ticket with our Product Support team.

For more information, see the Pigment AI page.