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Hi everyone,

I’m trying to export data using the endpoint https://pigment.app/api/export/view/<view_id> via PowerShell. Despite using a valid API token and correct view ID, I get DNS or connection errors.

I’ve tried:

  • PowerShell, Postman, and curl

  • Changing DNS to 8.8.8.8

  • Running from mobile hotspot and cloud environments

  • Swagger UI — but after authorization, all actions are locked and I cannot trigger export

None of these methods are working.

Could you please confirm:

  • Are these endpoints operational from India?

  • Are there any region-based restrictions or settings required to enable export?

Thanks,
Spandan Talukdar

Hi ​@Spandan98 ,

There are no region-based restrictions for accessing Pigment APIs - including from India.

That said, please ensure that your Pigment workspace’s API keys are not restricted by IP. You can verify this in the IP allow list settings here: 👉 Configure an IP allow list for API keys

Additionally, could you check if any network configurations or firewall rules on your end might be blocking access?

If everything looks correct and the issue persists, I recommend reaching out to our Product Support team by opening a ticket - we’ll be happy to assist further.

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