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Pigment Community Guidelines

  • November 10, 2021
  • 3 replies
  • 880 views
Isabella Leslie-Miller
Community Manager
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Welcome to the Pigment Community! We are so happy to have you here! 👋

We are here to create a space where Pigment users can share knowledge, learn, collaborate, and connect with one another. These Community Guidelines should not only help you understand how to act within the community, but also help you understand what to expect from others in this space.

Your participation here is subject to these Guidelines.

 


We are ALL Pigmenteers! All of us come from diverse backgrounds and we welcome that here in this forum. With that being said, please be committed to treating your fellow Pigmenteers with the utmost kindness and respect.

This is a welcoming community of users, most importantly human beings, and we must make it a priority to keep this forum a safe space where everyone feels comfortable. No name-calling, offensive behavior, or bullying is allowed EVER.

 

Our moderators will post helpful content, but we really want to learn and hear from YOU! Take a look around and if you see a place where you can add your voice and expertise to an existing conversation, or you want to start your own topic, please jump in.

 

We have a lot of experts in all areas in this community who are happy to share. Before asking a question or starting a new topic, make sure you have searched within the community first. If after your initial search you still have not found what you are looking for, feel free to start the conversation.

 

Patience is a virtue. If you have asked a question in one location and it has not been answered right away, please be patient. Please do not ask the same question in multiple locations.

 

We will be sharing a lot with each other (which is great!), but remember that everything you share is public for all to see. Also, do not share any personal information about others without their consent.

 

We are not here to sell you any products or services, so please give us the same courtesy. Posts with the explicit intent to sell a product or service will be removed.

 

Should you come across a post or comment that goes against these guidelines, please click on the three dots on the bottom right of the post and click on "Flag." A Community Manager or one of our Moderators will review it and take the appropriate actions. We reserve the right to remove posts or delete accounts if they are detrimental to the Pigment Community.

 


The Pigment Community is one of the best ways to ask questions about how to use Pigment and receive answers. If you are looking for official support for technical questions, bugs, billing issues, or similar topics, please try searching in the Knowledge Base or contact our amazing Technical Support team (customer here) (partner here).

3 replies

Jared Dolich
Master Trendsetter
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  • Master Trendsetter
  • June 30, 2024

@Rebe just a protocol question. If we have questions about the courses we’re taking, should we post them on Community? I wouldn’t ask anything about the quizzes or tests, just the coursework. Thoughts?

I found this landing page but not sure if anyone follows it. Are we better off asking in the main question forum?

https://community.pigment.com/training-132


Matt D
Employee
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  • Employee
  • July 1, 2024

Hi Jared,

The ‘training’ section of Community that you have linked is indeed the correct place to ask questions on our training courses. There is not much activity on it yet as it is quite a new section, but hopefully yourself and others will soon rectify that :)

Cheers,


Jared Dolich
Master Trendsetter
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  • Master Trendsetter
  • July 1, 2024

Thanks @Matt D  I’ll try using that forum.