Hi,
I have an issue where the Workday api key stopped working and the data is not longer pushed from workday to Pigment. The Key in specific is called “Workday HCM People Planning” and is an important metrics for us in people planning. The Api key is still active in terms of expiration date 2026-01-01.
Can someone please help me with this issue?
Kind regards,
Benedikte
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Hi Benedikte,
Probably best if you post a support ticket so our support team can help you out (https://support.pigment.com/en/support/login).
Just to (maybe) help you out directly, any chance the owner of the key (the user who created it) is now deactivated in your workspace?
Hi Stef, thanks for you quick reply ! I will do that, sorry about the wrong posting. No he is still active in Pigment :)
No problem! I’m sure they will help you out!
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