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During Formatting selected Dimension Property getting unselected automatic

  • March 7, 2023
  • 2 replies
  • 64 views

abhilashsawla
Master Author
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Hi Pigment Team,

We are trying to format Dimension Property, but it is getting unselected automatically. Please resolve this bug as soon as possible. Recorded video link is given below for your immediate reference. 

OneDrive (live.com)

Best answer by Keiran

Hi Abhilashs,

I’ve created ticket #3232 as this requires technical intervention. For priority issues please do feel free to raise tickets to us directly on our support portal: Submit a request – Pigment

While we do monitor the community technical issues can be prioritized via support, as per this guide: When to contact the Pigment Support team vs Ask the Community | Community (gopigment.com) 

I’ll update you when we have progress on this!

2 replies

Keiran
Employee
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  • Employee
  • Answer
  • March 7, 2023

Hi Abhilashs,

I’ve created ticket #3232 as this requires technical intervention. For priority issues please do feel free to raise tickets to us directly on our support portal: Submit a request – Pigment

While we do monitor the community technical issues can be prioritized via support, as per this guide: When to contact the Pigment Support team vs Ask the Community | Community (gopigment.com) 

I’ll update you when we have progress on this!


abhilashsawla
Master Author
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  • Author
  • Master Author
  • March 7, 2023

Thanks @Keiran ,

I have submitted request for this issue.