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Error when exporting grid to Excel

  • May 19, 2025
  • 2 replies
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Bas
Master Author
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Hello,

Lately I’ve been getting error messages when trying to export a grid to Excel. Now I get these ‘Sorry, we couldn't find C:\users\xxx\xxx.xlsx. Is it possible it was moved, renamed or deleted?’ when I try to open the Excel that has been downloaded from Pigment.

Does anyone else also get these error messages or knows how to fix them? 

By the way: the Excel Pigment connector works just fine, so that's a good workaround. But you also want to be able to simply download a grid to Excel… 

Thanks,

Bas

Best answer by Min Li

I encountered this error earlier today. What I did was rename the downloaded file and then reopen it. Hope this helps!

2 replies

Min Li
Master Helper
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  • Answer
  • May 19, 2025

I encountered this error earlier today. What I did was rename the downloaded file and then reopen it. Hope this helps!


Bas
Master Author
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  • Master Author
  • May 19, 2025

Thanks for your quick reply Min Li! 

Yes, renaming the file helps indeed. Though I hope this issue can be fixed so there's no need to rename exported files :)

Best, Bas