Hi everyone!
I would like to know which encoding is recommanded when importing a document containing € signs.
I usually pick the “Western European (ISO)” encoding but the € signs are not compatible:
Could you please help me understand if this comes from the encoding or if I should adjust another parameter when importing data?
Thanks! 🤗
Elodie
Best answer by Nathan
Hi Elodie,
UTF-8 is the typical encoding that should be used. it is a global standard.
Note that if you are trying to get a €100.55 text field loaded as number in Pigment, that is not an encoding question. € is a text char and shouldn’t be in a number field when loading/exporting from software.
+12Hi Elodie,
UTF-8 is the typical encoding that should be used. it is a global standard.
Note that if you are trying to get a €100.55 text field loaded as number in Pigment, that is not an encoding question. € is a text char and shouldn’t be in a number field when loading/exporting from software.
+11Hi Elodie,
I hope you’re well! I’ve tried to replicate this and I can see € symbols on all encoding options (and remove them on the formatting tab ready for upload).
Can you please raise a ticket to us and attach a sample file so we can investigate this for you? You can do so here.
Many thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
