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Is there a way to standardize special characters within Dimension Blocks?

  • Jan 17, 2023 5:57 PM UTC
  • 5 replies
  • 581 views

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Wondering if there is a way to handle special characters that are present when dimensionalizing a text field where they are initially present.  In this example, the tilde over the “e” in cafe shows properly on the “Channel Name” of Type Text, but does not within the “Parent” field of type Dimension.

 

 

Best answer by francois

Hi!

This is something that should be dealt with during the import.

It looks like your Parent property comes from a different dimension that may not have been imported with the relevant encoding.

In the first step of your import, under file setting, you can change the encoding of the file.

You can control it is correctly imported using the panel on the right, representing the data as parsed by Pigment.

You may have to import your file again!

Hope this helps.

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5 replies

francois
Employee
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  • Employee
  • Answer
  • Jan 17, 2023 6:06 PM UTC

Hi!

This is something that should be dealt with during the import.

It looks like your Parent property comes from a different dimension that may not have been imported with the relevant encoding.

In the first step of your import, under file setting, you can change the encoding of the file.

You can control it is correctly imported using the panel on the right, representing the data as parsed by Pigment.

You may have to import your file again!

Hope this helps.


Forum|alt.badge.img+2
  • Author
  • Author
  • Jan 17, 2023 7:34 PM UTC

Thank you for your response, was there a specific encoding that can be recommended based on this linguistic use-case?


francois
Employee
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  • Employee
  • Jan 18, 2023 3:14 PM UTC

It’s highly dependent on the source system, so you’ll have to either look there or try different encodings by yourself.


Forum|alt.badge.img+2
  • Author
  • Author
  • Jan 18, 2023 8:06 PM UTC

Thanks so much, we will give that a try!


Forum|alt.badge.img+2
  • Author
  • Author
  • Jan 20, 2023 2:53 PM UTC

The Western European (ISO) encoding did the trick, thanks so much!