Solved

Problem with sign in

Forum|Forum|3 years ago
July 5, 2022
2 replies
80 views

E

Estelle
Apprentice Author

Hello,

I’ve just registered in Gopigment and enter a password but I can’t sign in.

Please could you help?

Thanks

Best answer by Benoit

Hi Estelle,

It looks like the problem was due to your local clocks settings being not accurate.
I’m glad it is all resolved now.

We will write a topic to explain and help users facing this situation.

Thank you.

Benoit

A

Anonymous
Forum|Forum|3 years ago
July 5, 2022

Hi Estelle,

The Community is linked via SSO, so once you sign into the Pigment App, those details are used also for the Community and you should only have to do it once and then you will remain logged in. I’ve sent you a dm so we can look into this in more detail.

-Tess