Has anyone received an error trying to set up an SFTP connection with ADP? It seems to be finding the file OK (we get a different error message if we put a non existent file) but is generating this error in Pigment:
“Error while uploading the file. Cannot get the size of '/fromADP/xxxxxxxx.csv'"
I’m not sure if it’s a permissions issue or something else.
Hi
Marty here from Pigment Product Support.
That error could result from a number of issues, like incorrect filepath/file location, incorrect file format, network issues or import configuration issues.
Since this issue is more than likely going to be specific to your workflow and SFTP configuration, I recommend submitting a Support Request to have our Support team take a closer look at why you might be experiencing issues.
Thanks,
Marty
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