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Question

User cannot access pigment error 400 login failed

  • May 15, 2025
  • 3 replies
  • 69 views

Artsemi
Trendsetter
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Hello. Has anyone encountered this issue before? Our user cannot access Pigment with error: 400 Login failed. User was added to Pigment long time ago, last login was 3 month ago.

 

3 replies

Jade Brookling
Employee
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Hey ​@artemkolyan 

Please could you raise a ticket with our Product Support team to assist further with this one?

Thank you!


Artsemi
Trendsetter
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  • Author
  • May 15, 2025

Thank you


Jade Brookling
Employee
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I was just in the process of responding - but seen your ticket come through! One of our Specialists will be able to help you through the ticket.

 

Thank you!