Hello. Has anyone encountered this issue before? Our user cannot access Pigment with error: 400 Login failed. User was added to Pigment long time ago, last login was 3 month ago.

Hello. Has anyone encountered this issue before? Our user cannot access Pigment with error: 400 Login failed. User was added to Pigment long time ago, last login was 3 month ago.
Hey
Please could you raise a ticket with our Product Support team to assist further with this one?
Thank you!
Thank you
I was just in the process of responding - but seen your ticket come through! One of our Specialists will be able to help you through the ticket.
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