When I load the Income Statement some of the line items don’t automatically show their monthly values (the rows remain blank). The subtotals are correct - the issue is purely presentation. My workaround is to expand and collapse one of the rows and the data then appears.
Is there a solution that automatically ensures all relevant data appears automatically?
+3Hi Benjamin!
Thanks for reporting this. Since the subtotals are correct and the monthly values appear after expanding or collapsing a row, this sounds like a display refresh issue rather than the underlying data being missing. You shouldn’t normally need to expand or collapse the view to make the values appear.
Could you please raise a Support ticket and include the affected board/table and view links, your browser version, and, if possible, a short recording showing the initial blank rows and the values appearing after expand/collapse?
Please also let us know whether this affects other users and whether a hard browser refresh changes the behaviour.
This will allow the team to review the view configuration and relevant logs and determine the cause. In the meantime, expanding/collapsing the row can be used as a temporary workaround.
Kind regards,
Pigment Support Team
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