Questions & Conversations

My team has been experiencing issues with the Excel connector lately, receiving this error sometimes when trying to pull data into Excel:“An error occurred (Data pull). Please try again later or contact us”.  Does anybody know why this error occurs? Is there a row or data limit when pulling into Excel that we should be aware of? 

Hi everyone,I’m designing an approval dashboard and need end‑to‑end visibility on every step of the workflow. When a user clicks “Mark as Done,” I’d like to capture: Who completed the task and at which workflow level Which tasks are still pending and the personas responsible Overall progress and potential bottlenecks across the entire process Can Pigment’s built‑in Workflow feature surface this information (e.g., through metrics, status boards, or conditional formatting)? If so, what’s the recommended setup to track these states in real time?Thanks for your guidance!

I have a list on a board. I noticed that when I filter directly in the list, there doesn’t seem to be a way to remove the filter from the board view. I have to expand the the list and go directly to the block in order to remove the filter. Is there another way to remove list/table filters when I right click? Currently, it allows me to keep adding filters but not way to remove or edit filters already in place.The example below has a filter on a text column. I do know that if this was a dimension I could add it to page selector but in this case, we have it as text by design.  

Hi everyone,I’m trying to export data using the endpoint https://pigment.app/api/export/view/<view_id> via PowerShell. Despite using a valid API token and correct view ID, I get DNS or connection errors.I’ve tried: PowerShell, Postman, and curl Changing DNS to 8.8.8.8 Running from mobile hotspot and cloud environments Swagger UI — but after authorization, all actions are locked and I cannot trigger export None of these methods are working.Could you please confirm: Are these endpoints operational from India? Are there any region-based restrictions or settings required to enable export? Thanks,Spandan Talukdar

I am trying to identify the most recent date in the transaction list at the vendor, IS0, and Function level. I am using a MAXOF (date) formula and aggregating by desired dimensions. Any idea why this formula isn’t working? 

Hi Pigment Community,I want to calculate Growth Rates with the PREVIOUS function, but suddenly it doesn’t work as expected.This is my simple Test Metric:Calculating the Growth with PREVIOUS does not work:​​​​​​However, selecting the previous Year with SELECT does work:I would expect the PREVIOUS function to select exactly the same cell as the SELECT function. Am I doing something wrong here?

Hi All,I am working on requirement where the calculation involves a multiplier to be applied on previous years based on year for which it is calculated. Please see screenshot below.I want to achieve the result in B to be dynamic, so it can be calculated until whichever year user decides it needs to stop. Currently I have achieved this by manual multiplier & Select function on Year to offset, but this is limited to years based on offset I define in formula.'Metric A' + 'Metric A'[Select: Year-1]*2 +  'Metric A'[Select: Year-2]*3 + 'Metric A'[Select: Year-3]*4 + 'Metric A'[Select: Year-4]*5 Please advise, if there is a way to make this dynamic.Thanks

We use Rippling for HRIS and Payroll. There is no native connector. I am looking for specific guidance and best practices on how to integrate them. I will share this info with IT and my consultant. Thanks.

Hi everyone,Is there a way to add dynamic variable for scenarios. For example, I have 2 scenarios, Actual and Budget and for some boards after the user ticks a Boolean check-box metric I want to show them the budget scenario else the budget scenario will be hidden.Is there a way I can achieve this?Thanks & regards,Spandan

​​​​​​I have a metric called 'EE_Card_Employee Manager' with the following:Dimensions (2): ‘Employee’ & ‘Month’Data Type: Dimension ‘Employee’Currently the metric shows each employee’s manager each month. I would like to create a new metric that counts an employee’s # of direct reports by month. I am using the following formula which is not returning the correct result, can someone please advise?COUNTOF('EE_Card_Employee Manager') [by: -> 'EE_Card_Employee Manager'] [remove count: 'Employee']

Hi Pigment,I shared with our team the new dimension mapping capability but they can't use it, what access rights and permissions they should have in order to do it?https://community.pigment.com/reporting-data-visualization-83/group-data-dynamically-with-mapped-dimensions-3160Thank you,Omer.

Hi everyone,I want to lock the budget scenario after my actual date starts, for example till 31st Dec, 2024, I will allow users to make change but when the date goes to 1st Jan, 2025, I want the budget scenario to be locked.Is there a way I can achieve this?Thanks,Spandan

I have a metric that requires user input — it has a base scenario and a second scenario. I would like scenario 2 to initially default to the input for the base scenario but then have the ability override it and be a separate input from the base scenario.Is this possible? 

I have a Field /List Property in a Transaction list whose text I need to parse. How can I convert the dimension value to a text value so I can parse it?

Hi everyone,I’ve always appreciated the regular updates in Pigment and eagerly await them each day. However, I noticed that the recent addition of constant black borders around grids doesn’t align well with the overall formatting of the boards and the brand aesthetics of companies. It would be great if this could be reverted to the previous design, which felt more consistent and visually cohesive.Thank you!

I’m trying to calculate fee % on the total amount. Both metrics have the same 5 dimensions. However my output when I directly calculate it as a formula is different from when I use Calculations “show value as” in the table which is correct.Since both have the same dimensions, how do I get the correct % at all levels of the dimension?The first is from “show value as” and the second is from a metric. How do I get both of these to be correct and the same? 

Hi,When an holidays lands on a non working day NETWORKDAYS deduce twice the day. Is it normal ?Thanks

Hello,I might have a really simple question, but I can't quite figure it out. Is there a way to show the available item variables in a page selector on a board? If I go into the page selector options by clicking on the edit button on a board I can see all available item variables for a specific dimension (for example under ‘available items’ or ‘default items’). But via de dropdown on the page selectors themselves it is not possible to use the variable as a filter? The specific underlying use case is that I have created a subset of profit centers and I would like the end users to be able to view that specific subset of profit centers by filtering the page selector. They shouldn't manually have to click one-by-one.I hope my question is clear :-) Thanks a lot everybody!Bas

From a reporting standpoint, it looks odd to show cells with no values as blank. When putting together a Board report, I would always ensure that nil values show as zero or dash. Can the display of blank cells be considered, same as we have the option within formatting to show as 0 or -?

Hello, Seems like a silly question to ask but I am having a hard time locating the model ID within a model and can’t locate this info in any documentation. On a similar note, where do you locate the workspace ID? Thanks for your support,HA

Hi all,If I use the impersonate feature and clicks on the button which triggers an export (action button : data action : trigger export) which have n number of metrics, and if all the n metrics are having the same Access Rights applied on those because they are all on the same dimensionality, then in the Export view, it shows all the data irrespective of the access rights and impersonation.Hence, in order to see the export view from the actual user’s perspective, that person needs to login for triggering the export, because impersonation doesn’t work as expected for the data action -- trigger export (with AR applied on it)Regards!

Currently, if you try to deploy an application from one environment to another, you might ran into this issue : It would be useful to know which app (just the name) you don’t have access to.

Hello,Is there an option to skip to line when the text is long on a metric ? There would be enough space to write :“YTD internal heacounts (end of month)”Thank you 

There should be an option or setting to adjust the column width for all columns in the Transaction List/Dimension List at once. Currently, column width can only be adjusted individually per property. A global setting to apply the same width across all columns would enhance usability and efficiency.

Hi everyone,Yesterday, that is on 19/06/2025, the feature “List-List Import” feature was released and I believe its a great feature,  but I want to know about the practical usage of these feature, like what are the scenarios where we should use this feature, It would be great if someone can help me understand.Thanks everyone!